Frequently Asked Questions
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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You can ask for a Good Faith Estimate before you schedule a session.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
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Our Privacy policy can be found here.
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Our Terms of Use policy can be found here.
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You have the right to access your health care records. To request your records, please submit a written request via email or the portal. Requests are processed in accordance with Texas law and HIPAA. You will be informed of any fees prior to release.
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For questions about licensure, complaints, or professional oversight of psychologists and other behavioral health providers, visit the Texas Behavioral Health Executive Council’s contact page.
Consumers may file a complaint through the Texas Attorney General’s office here.